Privacy Policy
1. Introduction
At Bright Future Support Group, your privacy is a top priority. We manage your details with care and follow the Australian Privacy Act and NDIS rules. This policy explains how we look after your data to ensure you feel safe and supported while we work together to empower your NDIS journey with us.
2. What personal information we collect
To provide great care, we collect your name, contact info, NDIS number, health details, and support needs. This helps us understand who you are and what services will help you most in your daily life.
3. How we use your information
We use your details to create your support plans, manage your NDIS funding, and talk with other providers. This ensures we meet Australian safety rules and deliver the high-quality care you deserve.
4. Who we share information with
Bright Future Support Group does not share client details except with: (1) the NDIS and relevant government bodies when required for plan management or legal duties, and (2) other providers only with your consent. Sharing mainly helps manage and deliver your NDIS plan safely and effectively.
5. How we store and protect your information
Your data is kept safe in secure digital systems and locked files. Only the staff members who directly help you with your services are allowed to see your details, keeping your life private.
6. Your rights and choices
You can ask to see your records or fix mistakes at any time. It is your information, so you can also change your mind about what you share with us or other people whenever you feel the need to.
7. Contact details for privacy questions
If you have any questions or concerns about your privacy or this policy, please contact us: Email: brightfuturesupportgroup@gmail.com Phone: 0470 432 608 or 0450 409 616 Address: 1/35 Marlborough Street, Smithfield, NSW 2164 Last updated: 10 May 2026